By accessing this website you agree to be bound by the terms of use which follow. We reserve the right to amend or supplement these Terms of Use at any time without notice.


Fernande Florist reserves the right to substitute items for others of equal or greater value. In case of unforeseen circumstances, Fernande Florist reserves the right to cancel or postpone delivery of an order. Should such a situation arise, Fleuriste Fernande will notify you. Fleuriste Fernande will not sell or release any personal information regarding its customers. Some pictures may not correspond exactly to the product description. In such case, the written description of the product prevails. We request that the following information be included on our order form: name and shipping address, and financial information, i.e. credit card number and expiration date. This information is used for processing your order. Should we have any trouble processing your order, this contact information is used to get in touch with you.

Ownership of website and Content This website is owned and operated by Fleuriste Fernande Inc. (referred to herein as “we”, “us” or “our”). This website and all information or content which is made available herein, including all text, graphics and software is our sole and exclusive property unless otherwise stated and is subject to copyright protection to the fullest extent of the law. All rights reserved. This website and its content may not be modified, copied, reproduced, transmitted, posted, uploaded or distributed in any way without our written permission. Content may be downloaded to a personal computer, only and solely for your non-commercial use, provided that copyright notices and indication of ownership of other intellectual property rights continue to be prominently displayed at all times. The trade-marks, service marks and trade names contained on our website are the property of their respective owners and are protected by law.

No Warranty

This website, as well as the services and content provided herein are provided “as is” without warranty, representation or condition of any kind, expressed or implied including, but not limited to, warranties that the services offered by this website will be uninterrupted or error-free, or the implied warranties or conditions of merchantable quality and fit for a particular purpose and those arising by statute or otherwise in law or from a course of usage of trade. In addition, we make no representation that the information made available on this website is accurate, complete or current, all of which information may change at any time without notice. Furthermore, we make no representations or warranties about any other website which you may access through to this one and you agree that since such websites are independent from ours, we neither endorse nor take responsibility for any content or use of such websites.

Limitation of Liability

Your access and use of this website is made at your entire risk. Under no circumstances shall we be liable for any claim for damages of any kind, whether compensatory, direct, indirect, consequential, punitive, and exemplary or otherwise and whether arising from your access, use or inability to access or use this website or for any other reason. Because certain jurisdictions do not allow the exclusion or limitation of liability of indirect or consequential damages, in such jurisdictions, liability shall be limited to the fullest extent permitted by law.


This website is controlled and operated from our offices in the Province of Quebec, Canada. Accordingly, these Terms of Use shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada which are applicable therein, without giving effect to any principles governing conflicts of laws. We make no representation that the use of this website is appropriate or available for use in any other location. If you choose to access this website from any other location, you do so at your own risk and are responsible for complying with local laws. By accessing or using this Website, you agree to submit to the exclusive jurisdiction of the Courts of the Province of Quebec with respect to any dispute which may arise from these Terms of Use or the access and use of this website.